Privacy Policy

1. Introduction & Business Information

This Privacy Policy describes how NextLevel Prompts ("we", "us", "our", or "Platform"), owned and managed by Abdul Rehman, collects, protects, uses, and discloses information gathered when you visit our website (https://nextlevel-prompts-xdhs.vercel.app/), register an account, or purchase access to our curated AI prompt library and digital creative services.

Operating Entity: NextLevel Prompts
Proprietor: Abdul Rehman
Physical Address: Suite #402, Business Arcade, Main University Road, Gulshan-e-Iqbal, Karachi, Sindh 75300, Pakistan
Official WhatsApp & Support: +92 336 3006367
Support Email: support@nextlevelprompts.com

2. Information We Collect

We collect information to provide better services, enable instant prompt activation, and comply with financial regulatory guidelines:

• Personal Information: Full Name, Email Address, and Phone/WhatsApp Number when registering an account or contacting customer support.
• Payment & Verification Records: Transaction Reference IDs (TIDs), Bank Transfer slip details, PayFast transaction identifiers, and Binance Pay Order IDs. Note: We never store your full credit/debit card numbers or CVV on our servers. All card transactions are securely tokenized through SBP-regulated payment gateways (PayFast/1Link).
• Usage Data & Device Telemetry: Browser type, operating system, IP address, referral sources, and pages viewed to optimize user experience and prevent fraud.

3. How We Use Your Information

We use the information we collect for the following legitimate purposes:

• To grant instant access to digital prompt databases, downloadable prompt sheets, and VIP portal features.
• To verify and confirm payments via PayFast, Faysal Bank, and Binance Pay.
• To provide customer support and service updates via WhatsApp (+92 336 3006367) and Email.
• To protect against fraudulent access, unauthorized reselling, and bot scraping.
• To comply with applicable Pakistani e-commerce laws and State Bank of Pakistan regulations.

4. Payment Security & Third-Party Processors

Our payment gateway partner is PayFast (APPS - Avanza Premier Payment Services), licensed and regulated by the State Bank of Pakistan (SBP) as a Payment System Operator / Payment Service Provider (PSO/PSP).

When you pay using Credit Cards, Debit Cards, 1Link, UnionPay, or PayPak via PayFast, your sensitive card data is directly encrypted and handled within PayFast's PCI-DSS Level 1 compliant secure environment with 3D Secure OTP verification. We do not store or process payment card data on our local servers.

5. Data Retention & User Rights

We retain account records for as long as your membership is active to ensure seamless access to purchased prompts and updates.

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request permanent deletion of your account and associated records by contacting our Data Protection Officer at support@nextlevelprompts.com.

6. Cookies & Web Tracking

We use strictly necessary cookies and local storage tokens to keep you logged in to your account, remember your VIP access state, and ensure optimal loading speeds. You can configure your browser to reject cookies, though certain store features may become unavailable.

7. Contact & Grievance Redressal

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

NextLevel Prompts — Privacy Officer
Abdul Rehman
WhatsApp: +92 336 3006367
Email: support@nextlevelprompts.com
Address: Suite #402, Business Arcade, Main University Road, Gulshan-e-Iqbal, Karachi, Pakistan